Female holding a phone at desk with Scam Alert warning screen in red and yellow

Natural disasters can be devastating, and the aftermath often requires homeowners to file insurance claims for damages to their properties. Unfortunately, in these vulnerable moments, scammers may try to take advantage of individuals seeking insurance help. In this blog post, we’ll discuss how to protect yourself from insurance scams, offer tips on identifying potential scams, and provide guidance on what to do if you suspect you’ve fallen victim to one.

Verify the Legitimacy of Insurance Agents and Companies

When dealing with insurance matters, always verify the legitimacy of the insurance agent or company you’re interacting with. Scammers may pose as insurance agents or representatives, claiming they can expedite your claim or offer unbelievable deals. To avoid falling prey to such scams:

  • Ask for the agent’s license number and verify it with your state’s insurance department.
  • Check the company’s credentials and ratings with reputable sources like the Better Business Bureau.
  • Contact your insurance provider directly using the official contact information provided in your policy documents.
  • Be Cautious with Unsolicited Contact

Be wary of unsolicited phone calls, emails, or visits from individuals claiming to be insurance adjusters or offering their services. Legitimate insurance professionals typically don’t contact you out of the blue. If someone contacts you unexpectedly:

  • Ask for their contact information and verify it independently through official channels.
  • Avoid sharing personal information until you are certain of their legitimacy.
  • Trust your instincts; if something feels off, it probably is.
  • Research Contractors and Repair Services

After a natural disaster, you may need contractors or repair services to fix your property. Scammers often infiltrate these industries, promising quick and cheap repairs but delivering subpar work or disappearing with your money. To protect yourself:

  • Research and hire reputable contractors with a history of successful work.
  • Ask for references and check online reviews.
  • Get multiple estimates and be cautious of quotes that seem too good to be true.
  • Always have a written contract detailing the scope of work, costs, and timelines.
  • Don’t Pay Upfront

Be cautious of any service provider, including contractors or public adjusters, who demand full payment upfront. Legitimate professionals typically ask for a reasonable deposit or payment upon project milestones. Paying the full amount before work is completed can leave you vulnerable to scams.

Keep Records and Documentation

We are huge fans of keeping receipts, maintaining thorough records of all interactions, communications, and transactions related to your insurance claim and any repairs. This documentation can serve as evidence in case you encounter a scam or dispute with a service provider.

Report Suspected Scams

If you suspect you’ve encountered an insurance scam, report it immediately to your state’s insurance department and local law enforcement. Prompt reporting can help prevent others from falling victim to the same scam.

Remember, it’s essential to be cautious and to seek assistance from reputable sources when dealing with insurance claims and property repairs. Trusted Public Adjusters has a five star rating on google and an A+ rating with the Better Business Bureau. We are the adjusters you can trust!